Thank you for choosing Brivanti. We are committed to ensuring your jewelry is carefully packaged and delivered to you as safely and promptly as possible.

1. Order Processing

All orders are processed within 1–3 business days, excluding weekends and holidays.

During promotional events, holidays, or periods of high order volume, processing may take slightly longer. We appreciate your patience and will do our best to ship your order promptly.

2. Shipping Rates and Delivery Estimates

Shipping rates are calculated at checkout based on your shipping address and the available shipping methods.

Free Standard Shipping on U.S. Orders of $75 or More

Orders totaling $75 or more qualify for free standard shipping within the United States. This offer applies to eligible merchandise totals before shipping charges and taxes. Any applicable exclusions or promotional restrictions will be disclosed at checkout.

For orders below $75, shipping charges will be calculated and displayed at checkout.

Delivery estimates depend on the shipping method selected and the destination. Please allow additional time during holidays, severe weather, or other carrier-related delays.

Shipping and delivery timeframes are estimates and are not guaranteed.

3. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available, so you can follow your package's progress.

Please allow time for tracking information to update after shipment.

4. Shipping Delays

Brivanti makes every effort to ship orders promptly. However, delays may occur due to carriers, severe weather, incorrect shipping addresses, or other circumstances beyond our control.

If your shipment is delayed, please contact us for assistance.

5. Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout. If you notice an error, please contact us as soon as possible. We cannot guarantee address changes once an order has been processed or shipped.

6. Lost, Stolen, or Missing Packages

If your tracking information indicates that your package has been delivered but you have not received it, please check with household members, neighbors, and your local carrier.

If you still cannot locate your package, contact Brivanti so we can help determine the appropriate next steps.

7. Contact Us

If you have questions about your order or shipping, please contact Brivanti through our website's contact page. We will be happy to assist you.